Who We Are
Our website address is: helstr.store. We are an online store offering Hellstar’s Clothing.
What Personal Data We Collect and Why We Collect It
a. Orders and Checkout
When customers purchase items, we collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed via third-party gateways like Stripe or PayPal)
We use this information to fulfill your orders, process payments, and send confirmation or delivery updates.
b. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitorās IP address, and browser user agent string to help with spam detection.
c. Contact Forms
If you use our contact form, we collect your name, email address, and message. This information is used solely to respond to inquiries.
d. Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
We also use cookies to:
- Keep track of cart contents while youāre browsing
- Store login/session information
- Track site analytics (Google Analytics, if enabled)
You can control or delete cookies through your browser settings.
e. Analytics
We may use services like Google Analytics to collect anonymized data about site usage, page visits, and user behavior to improve our website.
Who We Share Your Data With
We do not sell or rent your personal information. However, we may share it with:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping providers
- Email marketing services
- Website analytics providers
Each third-party service has its own privacy policy governing data use.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For users who register or make purchases, we store the personal information they provide in their user profile or order history.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request:
- An exported file of your personal data
- Deletion of any personal data we hold
Requests can be made by contacting us at support@helstr.store.
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
Contact Information
If you have any privacy-related concerns, please contact us:
Business Name:Ā Helstr
Email Address:Ā support@helstr.store
Phone Number:Ā +1 (631) 517-7191
Website:Ā https://helstr.store/
Physical Address:Ā 402Ā Main Street, Waltham, MA 02452, United States